Implementation Process
SunTek helps you streamline your implementation, getting your staff up and running faster on your new system at lower cost. You gain productivity and increased quality through a more standardized implementation based on industry standrads. Once your staff has formed a solid base of familiarity, they’ll retain more information from classroom or online training.
Software Support
For most clients, SunTek acts as their first resource for questions, training, and troubleshooting. Our goal is to make you as proficient and independent as possible. When a quick phone call will resolve most questions, we're here and ready to help. We can leverage the Internet via a secure connection or RDC for instant support.
Site Surveys
Whether a Client is considering the purchase of software or use of our services for an existing installation, SunTek will help you by developing an understanding of your network, computing needs, and processes. After surveying your site, we document our findings and make recommendations to improve computing performance, security, and stability.
System Administration
SunTek engineers and technicians specialize in server and services administration. Additional services for mid-size companies include administration of Microsoft Exchange, backup, and anti-virus software.
When you have a problem with your systems, call us first. We act as your IT department, providing technical services or coordinating your choice of subcontractors for web site hosting, telecommunications, hardware, or operating systems. We provide regularly-scheduled system and SQL checkups. Let us know what meets your needs.
Upgrades
Most clients have SunTek provide annual upgrade services. Our repetitive experience lowers the risks associated with upgrades, minimizes the down time, and gets your staff working sooner. We can assist you with minimizing the cost by providing straightforward upgrade checklists so you can manage backup and file maintenance tasks. We offer the best combination we have in service, quality, and cost-effectiveness.
10100000101000001000100011000000101010101100000010000000110000001010000010101010110011001111000010101010111111111010000011110000
|